Credits: Your subscription plan includes a specific number of "Credits" allocated to your account at the start of each billing cycle. Credits are used to perform actions within the Service, such as saving new leads. Credits are valid for one billing cycle only. At the start of each new billing period, your credit balance is reset to the amount included in your plan. Unused credits do not roll over to the next cycle and are forfeited.
Upgrades: If you upgrade to a higher-tier plan, you will be billed for the new plan, and the corresponding credits will be added to your existing credit balance immediately upon successful payment.
Billing: All payments are handled by our third-party payment processor, Stripe. By subscribing, you agree to their terms of service.
Cancellation: You may cancel your subscription at any time through your account settings. The cancellation of your recurring billing is effective immediately. After cancellation, you will retain full access to the Service and may continue to use any remaining credits in your account until your balance is depleted. No new credits will be added to your account, and no refunds will be provided upon cancellation.
Refund Policy: You may request a refund only if you have not used any of the credits included in your subscription plan. If you wish to request a refund under these conditions, please contact us at hello@leadwebia.com. Refunds are not available once any credits have been consumed. By using a credit, you acknowledge that the service has been fully performed regarding that credit and you waive your right to a cooling-off period or withdrawal regarding the consumed portion of the service.

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